Let's create better experiences for services and software together
We are a community supporting each other in creating services, both physical and digital. We believe the best way to create valuable products and services is by understanding the user's desires and not by saying "we think the user might likes this."
Interviewing users and conducting user tests isn't hard. We encourage people at CERN to really test their products by showing how easy conducting tests is.
A little effort can make a big difference. Reviewing each others work and brainstorming together on solutions can take a process to the next level.
Departments can learn a lot from each others processes, reseearch and developed products. We can take benefit from our past experiences by sharing.
Ultimately, designing experiences and seeing how users are interacting with your designs and prototypes is simply good fun.
Post-user-test analysis can give insights on the behaviour and expectations of the CERN population.
User Experience Design isn't that hard. With the right tools and techniques it's even easier.
Applying usability best practices in your initial designs can save you a few rounds of user tests.
Designersblock? No problem. We can show each other great new solutions during brainstorming sessions.
Why recruting test users if they are available in our own community?